When my dad and I went to my orthodontist appointment, we were greeted by a very nice couch and really nice people who welcomed us and asked my dad for tea. My x-rays were really easy. Also, Dr. Noguchi was really efficient (this my dad remarked :) ) and was quick to give us a price estimate and an overall plan of what to do next. Since it was my first time at this place, I really enjoyed how thoughtful and kind all the workers are and I'm really glad to come again in a few weeks! Definitely 5-star rating.